There's no shortage of peer-to-peer digital payment apps; in 2017, Zelle joined the ranks of services like PayPal and Venmo as a simple way to send and receive money via your mobile device. It's important that you know and trust those you send money to. If you live in more rural parts of the U.S., you may want to choose another option. For requests made by phone, at a minimum, your identity will be verified by matching certain personal information provided by you with personal information maintained by us. This urgent request may come in an email, text message, direct message on a social media site or even a phone call. These measures include computer safeguards and secured files and buildings. You can sign up with a valid driver's license, passport, an identification card from a Mexican consulate, a state-issued ID, a military ID, or a residency card. Paul Bischoff, a privacy advocate at Comparitech, warns against clicking on links or attachments in unsolicited emails or texts, because they could install malware on your device. Additional information concerning our privacy policies can be found at, Personal information weve collected, used, and/or disclosed, Your rights regarding your personal information. Zelle is a mobile payment application that allows peer-to-peer (P2P) money transfers, simplifying the process of paying for things and making it easier to move money without handling cash or visiting the bank. Thats entirely up to you. When personal information is necessary to effect, administer, or enforce a transaction requested or authorized by you, or in connection with servicing or processing a financial product or service requested or authorized by you, or in connection with maintaining or servicing your account with us, or with another entity as part of a private label credit card program or other extension of credit on behalf of that entity, or in connection with a proposed or actual securitization or secondary market sale, including sales of servicing rights, or similar transactions related to a transaction of the consumer. Criminals have used social engineering to contact victims and request the two-factor code that Zelle requires to set up accounts. The pandemic normalized contactless payments, anddigital walletoptions have popped up everywhere, including places that used to only accept cashlike farm stands, garage sales and even your babysitter. If you need assistance with theZelleApp, please contact Consumer Services athttps://www.zellepay.com/contact-us. In fact, Joe Troyer, CEO of ReviewGrower, says theyre the most common Zelle scams. A scammer will impersonate a friend or family member and say they have an emergency and need money right away. We collect your personal information, for example, when you. From time to time, we may update this Privacy Notice. Can I use a P.O. Companies related by common ownership or control. Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. All financial companies need to share customers personal information to run their everyday business. To request a copy of the specific pieces of personal information we maintain about you, see Section 11 for instructions. For branch locations, visit locator.chase.com. Customer service representatives can be reached at 844.428.8542 (7 days a week from 10am-10pm EST, excluding New Years Day, Independence Day, Thanksgiving and Christmas). To exercise this right, see Section 11 for instructions. Optional, only if you want us to follow up with you. In order to make a payment request to one or more U.S. mobile numbers, the mobile numbers must already be enrolled with Zelle. Our App is not intended for children under the age of 18. Know how to send or request money using Zelle without a smartphone? Once the money is sent, it's gone. Kelly earned a BA in English from Russell Sage College and a Poynter ACES Certificate in Editing from Poynter News University. New Chase checking customers enjoy a $100 checking account bonus when you open a Chase Secure Banking account with qualifying transactions. Even so, we honor the following data privacy rights, regardless of whether we are obligated by law and regardless of your state of residence. If neither can resolve the issue, go to cfpb.gov, create an account and file a complaint. We may receive compensation from our partners for placement of their products or services. Does the sender or the receiver decide which money transfer service to use? 3. Otherwise, to exercise this right, follow the instructions in Section 11. But youll nearly always need to submit at least your government-issued ID, like your drivers license or passport, to continue through the transfer process. As such, we are obligated to collect certain information from our users to verify their identities. Special Notice for California Residents: In order to comply with California law, the following applies if your account has a California mailing address. Using international money orders to send money overseas? The FBI warns about these phishing scamsthat lure you in and get you to take the bait, noting that any ploy that leads a victim to giving a scammer access to their Zelle account is extra risky. {"menuItems":[{"label":"What information do I need to send a money transfer? If you are enrolled in Zelle through your bank, youll also need to contact them, but if youre enrolled with the Zelle app, you can fill out this online form or call 844-428-8542. Yes, if using an online transfer company you will need to register for an account before you can send any money. You'll also save time, money, and frustration when dealing with service providers. It is accepted as proof of who you are, where you live and how old you are. In short, if someone gets access to your account without you being involved in any way, that is considered fraud, and you will generally be able to get your money back, Hamerstone says. For purposes of this notice, Everyday Business Purposes means any of the purposes set forth in Cal. All categories listed below in Section 4. Be free from discriminationfor exercising your privacy rights. We recommend our users to update the browser. Requires setup in City National Online. Confirm details with the provider you're interested in before making a decision. If your mobile telephone number has changed, you will need to call customer service for assistance with your profile. Available online nationwide except in Alaska, Hawaii and Puerto Rico. If youre visiting a transfer providers branch to collect a cash transfer, you will need to provide: Depending on the size of the transfer, you may need to phone ahead to confirm that the agent has sufficient cash to complete the transaction. If you use theZelleapp on an iOS device, you may request to delete your data and close your profile by selecting Delete Account in the apps settings. Note: In the past 12 months, we have not sold or shared personal information from the App. See below for more on your rights under state law. Wells Fargo is another one of the big four banks in the US. Chase Bank has 4,700 branches and more than 16,000 ATMs[1] throughout the U.S. If users do this, they may download malware that can steal their personal information.. This information can include: When you are no longer our customer, we continue to share your information as described in this notice. Keeping your profile information up-to-date is very important. Our App is not intended for children under the age of 18. However, in most cases, the better exchange rates and lower fees charged by online transfer companies mean that they are often a more affordable option. Only Send Money to Friends, Family and Others You Trust, Helpful Tips for Using Mobile Payments Services and Avoiding Risky Mistakes, Tips on Using Peer-to-Peer Payment Systems and Apps, How to Keep Your Personal Information Secure Online. Pay bills, cash checks and send money with Zelle, Bank from anywhere with access to more than 16,000 Chase ATMs, more than 4,700 Chase branches, the Chase Mobile. They could also claim to be a charity, a family member who is stranded and in desperate need of help, or use any other con that will pull at your heartstrings. FYI, be aware of these scam phone numbers. This is because most companies that sell money transfers are subject to antimoney laundering laws and counter-terrorist financing standards, which require providers to exercise their due diligence to confirm that youre not using their services for terrorist or otherwise nefarious activities. For information about the Childrens Online Privacy Protection Act (COPPA), visit the FTC website:www.ftc.gov. She is quoted on such sites as Lifehacker and CertifiKid, and ghostwrote Copyediting and Proofreading for Dummies, published by Wiley. Confirm your email and wait for bank account approval. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Below, let's take a look at what banks and credit unions will offer accounts for those without a Social Security number. Note: Under certain circumstances, we may not be able to delete your information because we have a legal obligation or other reason that we must retain it. With most money transfer providers, youll need to provide specific personal information to establish your identity. We take your privacy seriously and we want you to be fully informed about how you can be in control of your personal information. Financial companies choose how they share your personal information. Because once you authorize a payment to be sent, you can't cancel it if the recipient is already enrolled in Zelle. Top tips for sending or receiving an international money transfer, Common questions about money transfer requirements, OFX International Money Transfers (Business), the laws and legal documents required when transferring large sums, Dunbridge Financial international money transfers review, Find the best way to send money to Uzbekistan, Find the best way to send money to the Democratic Republic of the Congo. Examples of personal information include, but are not limited to, first and last name, email address, telephone number, IP address, device information, bank account information. You can open a Bank of America account with an ITIN instead of an SSN, but you'll have to do it at a local branch as the option isn't offered online. Social Security Number Venmo is a money transfer business regulated by the United States Treasury Department. The fees are terrible, but PayPal offers a much larger safety net. information service that aims to provide you with information to help you make better decisions. There are no physical branches, meaning you'll have to take care of sign-up either online or over the phone. Protect the confidentiality or security of your records with us; and/or. If you sent multiple payments to the recipient, you will need to complete a form for each payment. In other words, please do not use the App if you do not agree with this Privacy Notice. They offer personal checking and savings accounts, CDs and retirement accounts, credit cards, home loans, a variety of investing options, and wealth management services. In the news: There have been reports in the media that banks have declined to help victims of scams and fraud due to Zelle's lack of fraud protection. You should consult privacy disclosures at the linked . If this is the case, you can combine your BSB and account number. Zelle and the American Bankers Association shared the following tips to prevent the fraud: Change your security settings to enable multifactor authentication a second step to verify who you. Citibank has over 2,600 branches in 19 countries. As for receiving payments, you will need to provide your name, address, phone number and email address to open a free PayPal account. The details you need to provide when sending a cash transfer are a little different, as you will typically need to supply: Its also worth remembering that you will need to be at least 18 years of age to send a transfer overseas. These include: IBANs are not used in the United States, but banks and transfer providers in some countries will require an IBAN to be provided before the transfer can be processed. The information required to send a money transfer will differ slightly by bank or provider, your recipients location and your method of delivery. If someone wants to transfer money to you from an overseas bank account, youll need to make sure they have all the relevant details needed to complete the transaction. If you useZellethrough your mobile banking app or online banking, please refer to your financial institutions privacy notice. There are a number of other options for those looking to sign up for a bank without a Social Security number, but they may have geographical or other restrictions. Am I required to share my Social Security number? You won't have to worry about money getting lost or stolen in the mail, bypassing the risk that comes with sending cash or. If you are considering opening an account in Zelle without a bank account, you should know that technically it is impossible to operate this service without a bank. If you useZelle through your mobile banking app or online banking, please refer to your financial institutions privacy notice. Protect against fraud, identity theft, unauthorized transactions, claims, or other liability. Check with your financial institution. Federal law gives you the right to limit only. They have approximately 4,200 branches across the nation, and 17,000 ATMs, ensuring you'll have access practically everywhere. Looking to open a bank account without providing your Social Security Number? Hundreds of banks and credit unions now offer Zelle as a service. They aim to provide banking services to low-income individuals. If youre linking Zelle to a Visa or Mastercard debit card, then youll need to download the Zelle app to get started. Submit identifying documents and speak to a representative. Banks are saferIf your housing situation is uncertain, keeping your money in a bank will help protect it from burglaries, natural disasters, fires, and floods. ","anchorName":"#what-information-do-i-need-to-receive-a-money-transfer"},{"label":"Money transfer providers and required documentation","anchorName":"#money-transfer-providers-and-required-documentation"},{"label":"Am I required to share my Social Security number? As stated above, if you do not agree with this Privacy Notice, please do not use the App. By using the Zelle app, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Notice. Note: When you send money to someone using Zelle, it's the same as handing them cash. They can be financial and nonfinancial companies. Chase Secure Banking customers told us they save an average of $50 a month on fees after opening their account. Banks are cheaperWorried that banks will nickel-and-dime you with fees and charges? No overdraft fees with a Chase debit card that helps you stay within your balance. Your bank or money transfer provider will be able to provide specific information about the bank details you need to supply during the transfer process. However, there are some alternatives that you can consider in this regard. Why? All rights reserved. Your authorized agent will be required to produce a signed authorization from you and additional identity verification may be required. They can be financial and nonfinancial companies. Neither Bank of America nor Zelle offers a protection program for any authorized payments made with Zelle. You can also prove your identity with a Green Card, visa, foreign passport, or alien ID card. Your rights regarding your personal information. to create, develop, operate, deliver, maintain, and improve our products and services; to respond to your requests and comply with your stated communication preferences; to provide you with a safe, efficient, and customized experience; to provide other services you request; and, the Early Warning Services, LLC corporate family (Early Warning is the network operator of. The email or message will instruct the user to click on a link to view an invoice, Chan says. Click here to learn more. Chase offers personal banking services such as checking and savings accounts, credit cards, home and auto loans, and investing through JPMorgan. Get more for your money. You can update your User profile and registration information, including your debit card information and email addresses. Attn: Privacy Office, 5801 N Pima Rd, Scottsdale, AZ 85250. sharing for affiliates everyday business purposesinformation about your creditworthiness, affiliates from using your information to market to you, sharing for nonaffiliates to market to you. Because money moves quickly - directly into the recipient's bank account typically within minutes1. Access to more than 16,000 Chase ATMs and more than 4,700 branches. After you've enrolled, simply add your recipient's email address or U.S. mobile number, the amount you'd like to send or request, review and add a memo, and hit "confirm." In most cases, the money is typically available in minutes1. Nonaffiliates we share with can include analytics companies, customer service providers, banks and financial institutions. Any opinions expressed are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Citi. Banks usually ask for your SSN so they can verify your identity. We may receive compensation if you shop through links in our content. Once you authorize a payment, it'll go through, and there's no form of fraud protection. You have many options when it comes to a money transfer, but nearly all will require at least some documentation to establish your identity and keep the provider out of hot water with the government. Restrict Nonpublic Personal Information Shared with Zelle Family. For instance, we cannot disclose or permit access to specific pieces of personal information if the disclosure or access would present a certain level of risk to the security of the personal information, your account with us or the security of our systems or networks. We may also receive payment if you click on certain links posted on our site. But if you are the victim of a scamwhere you are tricked into sending someone money, whether for a product or service that you never received or never even existedthen you are unlikely to get your money back., In general, before signing up for any service, read the fine print when it comes to a companys fraud protection rules. For administrative purposes such as to advise you of information regarding your Zelle App Profile or a transfer you have initiated or received. Take a look at the pros, cons, and fees of the top 8 best debit cards for teens. When you leave our App and visit those websites, you are bound by the privacy notices of those websites. We do not sell or share personal information collected from the App to third parties. You do not have to use our links, but you help support CreditDonkey if you do. law enforcement, government agencies, and other authorized third parties (we may be required by law to disclose information); existing owners and their employees and agents; new owners (in the event we plan to merge with or be acquired by that business entity); and. As stated above, we do not sell or share personal information that weve collected from the App with third parties. Review this Privacy Notice in its entirety to learn more about the personal information we collect, why we collect personal information, the sources from which we collect personal information from, and who we may disclose personal information to. In order to comply with California law, the following applies if your account has a California mailing address.