There is limited information on the providers website regarding its business plan, so you will have to contact Click Energy if youre thinking of getting your business energy tariff from the supplier. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. Once you've registered online with Payzone, you can top up your electricity meter by texting "EI top up (amount to top up)" to 53314. Please wait while we see what is available at your zip code. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. If youre moving into a home supplied by Boost, whether youre switching or not, youll have to contact them and set up an account. Contact Direct Energy. Move house with Click Energy Existing Click Energy customers can contact Click Energy to move house online to ensure there is no interruption to their energy service. E is all about saving money. The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. The Warm Home Discount is a Government-led scheme where eligible households can receive a 140 discount on their energy bills from September to March. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. A call to us is included in your inclusive minutes package. These include online, over the phone and in a PayPoint store. Showing North America. have hindered its growth and left some customers unhappy. Add insulation, replace equipment, or get rewarded for the energy you're already saving. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. Your energy distributor is in charge of fixing and maintaining the energy grid. ), If you would like to chat over email please contact us on chat@clickenergyni.com, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. If youve had a power cut, you can call your Distribution Network Operator on 105. Have a question about a plan or need help placing an order? (Mon - Fri: 8:00am-6:00pm EST) Get paid for your green energy!If you produce your own renewable energy, Click Energy will buy it off you through a Power Purchase Agreement (PPA). By continuing to browse, you accept the use of cookies. As always, weve got you covered! We Consider Click Energy A Moderately Stable SupplierAs you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. If you think your gas leak might be carbon monoxide, you should try and get out of the house and call a doctor as soon as possible. One is based in Australia, but Click Energy NI (the one we are concerned with) is based in Derry, Northern Ireland. Customer Helpline number 0333 103 9575 Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Click Energy currently only supplies electricity so you will need to find another energy supplier for your gas if you choose to switch. Including 5% of VAT. You can also top up your Click account at a local PayPoint store. Even if youre not feeling unwell, you should still be tested for carbon monoxide poisoning. Customers with questions about Click Energy plans can call their sales team at 1300 669 432 during the week from 8am to 6pm. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. For example, if you want to top up 20, text 'TOPUP*20'. Like topping up online, you will need to provide your KPN in order to complete the process. It's important to note that while you can contact Click Energy by phone, they are a predominantly online energy provider and you might have better luck with Click Energy online chat or online form. And you can top up in a number of ways, including on the website, by phone, with Paypoint. Text HELP for instructions and a customer service number. The article below contains all the information that youll need to make an informed decision regarding your energy supply. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. If you have a problem and wish to place an official complaint, you can use the Click Energy phone number or send an email using the same details mentioned earlier: Alternatively, you can send a letter of complaint to the following address (make sure you include your contact details so Click Energy can get back to you! If you have a prepayment tariff, there are a number of ways to top up your Click Energy account, including online, over the phone and in a PayPoint store. The top up phone number to call is 150 from your mobile device. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. To find out more about either tariff, you can give Click Energy a ring, or email [emailprotected] (for the business tariff) or [emailprotected] (for the rural saver tariff). Necessary to provide basic functions of the website such as page navigation. Its slogan is "click for the climate", and all its new energy tariffs use 100% renewable energy. The founders of Click Energy NI aimed to make the new supplier a new breed of energy provider that puts customers in charge of their energy. The Free Click Energy NI Top Up App. If youre in the broader group and have any questions, you should call Boost on 0330 102 7517. Do they offer smart meters and should you consider switching? With so many to choose from, it can be easy to spend so much time and easily get lost when comparing so many plans. Give us a call now, sit back and let us do the work. Give us a call to find out more about automatic meter readings. Republic of. Click Energy has three different email addresses - the right one for you depends on why you want to get in touch with the provider. For domestic customers, the correct email address is [emailprotected]. We'll ask you for this information so that your utility can connect you to service with us. These cookies allowed us to study how users navigate on the website. as the best electricity provider in Northern Ireland in 2017 but since then price hikes and a lack of customers have seen it fall off the Which? Please wait while we see what is available at your zip code. If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. Please enter your current service end date, Please tell us about your current energy provider (optional), Already a customer? Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. What kind of tariffs do they offer and how much do they cost? You are renewing your service agreement with Direct Energy, while choosing a new plan and rate. Once you submit a complaint, it will either be resolved within 10 business days, or escalated to a Team Leader. Top up via text message. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. The main plus points of using Click Energy are: However, there are some drawbacks too. You just have to take your pick. However, customers abroad can send Click Energy an email with their enquiry for customer service or sales. Compare and choose the best energy suppliers for your home. If you are moving to a new address, just fill out your service address information for your new home. It was named by Which? Sat: 8:00am-5:00pm ET While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. To do this: After youve completed these steps, youll have requested a call back and a customer service agent will ring you at the specified date and time. If your credit hasnt gone onto your meter, there are a few things it could be: If its another reason, an error code should show up on your meter. From the clickenergyni.com hompage, customers can access their online account. Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. You can opt out at any time by clicking "unsubscribe" in an email. More information and review your options. Giving great rewards for referrals is just one more way we put customers first. Any products or services displayed on this webpage may only represent a portion of the options available to you. Do not touch! Smart PAYG+ customers can also top up their Boost Energy account by SMS message. The following table will make the information easy to digest so you can have a clear comparison: Below you can find the cost information associated with these tariffs. Have a question? (800) 947-5000. Government EPG Scheme. To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. Click Energy, Timberquay, 100-114 Strand Rd. If youre currently a Boost customer and are moving house, youll have to call Boost on 0330 102 7517 and let them know: Let us set everything up for you and leave you with one less thing to think about when moving house! If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Trustpilot reviews also lean towards the negative. Click Energy currently only supplies electricity so you will need to find another, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR. Value must be either 11 or 19 digits in length. Click Energy in 2022: Prices, Reviews and Contact Details, We compare the market to find you the perfect deal. Gas leak? Find out how much you can save with EDF Energy today. Ireland. Email: Customer Service, Small Business Sunday closed. Find out more Click Energy is currently raising money for Diabetes UK. Text OUT to report an outage. Click also lets you top up a minimum of 5, which is useful if you are short on cash or trying to limit your energy consumption. Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. news@directenergy.com. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. Click your state below to view offers in your area. survey into UK energy companies in the last few years, so received no ranking in this respect. Negative reviews on Trustpilot and a customer base too small to make any further impact on Which? Along the bottom of the homepage, there are a number of links. We will try and answer all of these questions and more below. Please choose from the options below and fill out the form. Our focus is on keeping costs down so you pay less. When you click on a brand, advertisement, or affiliate partner link, you may be redirected from Selectra to the page of one of our referral partners websites. You can renew with your current plan, but that rate most likely has changed due to energy market demand. Start, Stop or Move Service. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. You can perform certain tasks without needing to get in touch with Click customer service, and you might find the answers to your questions by simply logging in to your Click Enegry account. Energy bills are rising all across Australia! NOT a National or Premium rate phone number. You will then need to enter the required top up details, which include: After entering these details, click the Submit secure payment button and follow the instructions to complete your Click Energy top up. Founded in 2015, it offers a wide range of tariffs with three pay monthly plans, three prepayment options, a green business tariff and an energy deal specifically designed for farmers. Click Energy has built its brand on providing consumers with a simple, clear energy choice that puts the customer first while also protecting the environment. (Mon-Fri: 7:00am - 7:00pm CT, Sat: 7:00am - 4:00pm CT, Sun: Closed) Remember that Click Energy currently only supplies electricity so you will need to find another supplier for your gas if you choose to switch. Please note: this offer can expire and is subject to change at any time. MySmartE Privacy Policy To get your unique referral code, you will need to contact Click Energy directly. Residential; Business . This is for disclaimer and any terms and conditions that we need to show. Our 0333 number is mobile phone friendly. Top up with PayPoint You can also top up your Click account at a local PayPoint store. Customers looking to contact Click Energy over the phone can do so during normal weekday work hours. Whether you're a new or existing Dominion Energy Utah customer, we've got you covered. Click Energy: Reviews & Thorough Top-up Guide, Where To Get the Best Moving Boxes in 2022, The amount you want to top up (from 5 to 175), Head to the clickenergyni.com homepage - you can do this by typing Click Energy NI into your search energy and clicking the result that reads Click Energy - Northern Irelands Low-Cost Electricity. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. 58% of people rated their service as bad with only 8% for good and 8% for excellent. Down below is an overview of the fixed tariffs and their prices. Our 0333 number is 'mobile phone friendly'. So, has Click Energy been able to achieve that aim? Danielle is an SEO fanatic and loves creating engaging content. Click Energys fuel mix is 100% renewable! For example, if you top up 10, you can use 10 worth of energy before you run out and need to top up again. Change Location. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. New customers just need to choose if their connection address is an existing connection or a new house. Manage Your Bill. CONTACT US. To do this: They are currently the most expensive provider of electricity in Northern Ireland. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Click Energy is an electricity supplier based in Northern Ireland, founded in 2015. For example, if you send a facebook message on a Sunday, the earliest you will get a reply is Monday after 8am. The Utilita customer service number is 0843 770 5082. We offer an array of convenient ways to get in touch. The scheme was set up to help vulnerable and low-income customers afford these higher energy bills and, if youre eligible, youll be placed in either the core or broader group. We make it easy to manage your account online. Valued up to $5949.90. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. We are NI's top electricity supplier Top up from as little as 5 We put you first, by putting you in charge Save stacks with Clickbacks Friends with Benefits Just low-cost energy Compare & Switch Click Energy - Top Up Enter 19 Digit Keypad Reference Number or login Enter Top-up Details KPN Select Top-up Amount Donation to NSPCC Northern Ireland Total Payment Amount Submit secure payment SECURE ONLINE PAYMENTS Check when you are due your 600 energy . NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. Click Energys Day & Night Tariff allows eligible customers to make huge savings on their electricity, with especially cheap rates available throughout the night. What's the Average Electricity Bill in Australia? The online top up system automatically sets a 1 donation, but you can change this to 0 if you do not wish to make a contribution. We only collect anonymous data. This makes it currently the most expensive provider of electricity in Northern Ireland. These cookies allowed us to study how users navigate on the website. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. Click your state below to view offers in your area. Our energy advisors are here to help you find the best deal. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). Ths number is also suitable for Smart PAYG+ customers. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. Click Energy is a very small supplier based entirely in Northern Ireland. Click Energy does not provide an international number to use when calling from overseas. A customer service agent should reply to you in no time. It is the same as ringing an 01 or an 02 number. Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. 15 drops of citronella. No 1 in the Consumer Council's Customer Satisfaction Survey. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. * Prices vary from one city to another, so we display national averages Sorry, this plan is not available for your location. Keep both your prepayment gas and electricity supply with us for 12 months and we will credit your electricity meter with 50*. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Last updated: November 2022. . System features and menu options. Top up your electricity and gas in a few taps, or show your in-app barcode at any PayPoint. The services and products mentioned on this website may only represent a small selection of the options available to you. Keep an eye on your inbox for more information. Necessary to provide basic functions of the website such as page navigation. Free Service. Our focus is on keeping costs down so you pay less. You can also contact Utilita by department with the contact numbers listed in the table above. (Mon - Fri: 8:00am-5:00pm EST), For Your Home Vends displayed on screen. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Houston, TX 77046 To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. Save your Card Details. Lets break them down. How to contact Click Energy There are several ways to contact Click Energy. Mix cedar oil with lemongrass or citronella oil to create an insect repellent that will work . Click Energy Contact: Phone, Email, and Postal Address, wait time for calls can exceed two minutes, 2022 Centrelink Energy Assistance Payments (Full List), Energy Centrelink Payments: Full List of Energy Rebates 2022, STC Solar Rebates: Small Scale Technology Certificates 2022. She is well versed in the energy and telecom sectors in Australia and currently works to keep our site up to date with the latest information for our customers. Find the one that reads. Pay Bill; Login; Contact Direct Energy. Get started by telling us where you are. You choose how much to spend and when to top up, so you never have to worry about monthly bills. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date.