<>/Metadata 924 0 R/ViewerPreferences 925 0 R>> . However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. address' half way down on the right. Essential Cookies. Unfortunately not, no. No. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? <> Please enter the details of your request. If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? Will I be refunded the transaction fees? To find the auto-generated Apple ID email address, log in to UEFA.com and check the Ticketing email address: Still have questions? However, consistent with earlier communication and . <> Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. Last name. Q. On the next page, click on 'My account e.g. During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. You have stumbled across our old website! Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. Portal. UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. I have forgotten the password of my FIFA ticketing account. It is not possible to update the email address of your FIFA ticketing account after it has been created. Youre offline. UEFA have outlined that the cancellation needs to be done by lead members, i.e. Were waiting for further information from UEFA regarding any returned tickets; if were able to keep any returned tickets, we cannot advise at this moment in time how many tickets will be returned and what categories will be available. . This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Refunds can only be made back onto the original payment card. Refunds can only be made using the lead applicant's details. Click Here. Whole Game. endstream endobj 1177 0 obj <. Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. For more information on the changes please follow the link in your email or alternatively you can read them in full here. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. : the email address used to make the purchase. To find your 'Personal Details' page, click on your name at the top right of this page. Notification the email notification of acceptance by UEFA of the Applicant's offer with confirmation of the allocation of the Ticket(s) indicated in such Notification, as sent by UEFA to the email address provided by the Applicant in the Application Form. Q. ldbEXRGXW#kLo+)T*2iSM* Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. We would like to show you a description here but the site won't allow us. Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. 0 Some members have reported that they only have the option to keep all tickets or cancel all tickets. It is now possible to change the names of Ticket Holders on all purchased tickets. However, consistent with earlier communication and despite the ticketing site having a button to RESET MAIN APPLICANT - the Main Applicant still CAN NOT be changed. If you're not sure how to use the app then come back on this thread and . 3 0 obj 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 4 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> There will then be a second return phase once the full match schedule for next summer has been confirmed. Always Active. Regulations means, without limitation, the terms of the following: Download the official UEFA mobile tickets app now. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. endobj Can I transfer two to my mates phone or only 1 to another person? endobj Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Mobile ticket top tips! If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. On matchday, remember to bring your . endobj If you have any supporting material to add to your request (e.g. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. Your message / question. Transfer tickets to your guests using the TRANSFER button in the app. We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. Please refer to these Frequently Asked Questions. Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Now go to any UEFA.com page and log in. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. Here is a page where you can do it (top right). $.' Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. Your FIFA ticketing account includes important information related to your ticket application(s). (!2-e'J^SB'Yz 84 Vu O6rq 86'DiIx"QIR#tl$v%V2b(D%7 Copyright 1994-2023 FIFA. Your email address Your message / question Please enter the details of your request. To access the return portal simply head to UEFAs website and select Return Tickets Now. Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. ",#(7),01444'9=82. Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. Contact Us: By Email. Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. 4 0 obj <> <> QUICK LINKS. If youre the lead applicant, youll need to login with the same details you used in December to submit your application. In order to be fair to those members who missed out in the ballot, we will not be reopening the membership for new joiners. Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? Only lead applicants will receive a copy of UEFA's email. The original payment card has expired or changed since I paid for my tickets, how do I amend these? Persistent cookies These are stored on your device in between browser sessions. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. The 2018-2020 membership closed in December 2019. UEFA is continuing to work with all participating nations to provide the best possible solution for all involved with the tournament so we ask members to please be patient during this difficult time. Can I change the payment details so the money is returned to me directly rather than the lead applicant? Head to our new page for all things England Supporters Travel Club. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Purchase Price . 3 0 obj Full Time. JFIF ` ` ZExif MM * J Q Q Q C There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> JtJdJnt x][s~OUS#MvLvl>dm=#I/q!HF2S$^FzxWlWN6a~|=WIIRH,-D|H/_$/w~.u?A6hRpfkJzI'I^Tj7o?7I|uL\oT;9O< | =l{M$q"1>f#4F##|^UK^'jyL&:@xR@=06@tF'z531Y&_S&MrBs It would be great if you could advise. Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update. All lead bookers will receive an email this week from UEFA outlining the changes that have been made. by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. 2 0 obj June 2, 2022. buon compleanno in dialetto napoletano . When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. Your email address. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. the total purchase price for the Ticket(s) selected by the . This takes you to a page where you can edit your email address. Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. Supporter tickets, you need to scroll down and select the subcategory. It is therefore the responsibility of all lead bookers to inform their guests of the relevant changes. If youre lead applicant, returning a member of your groups tickets, please ensure you return the correct tickets, as no changes can be made after the refund has been processed. 1 0 obj You may wish to speak to them directly to enquire about a refund of transaction fees. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> stream Clearly my address registered with UEFA will not match the billing address on my registered credit card (obviously my bank has my new address), hence payment may be refused. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. English (English) Franais (French) Deutsch (German) (Russian) Espaol (Spanish) Italiano (Italian) Portugus (Portugese) Azrbaycanca (Azari) To find your 'Personal Details' page, click on your name at the top right of this page. <> I moved home in October last year. The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . %%EOF Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so.. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. If another person paid for your tickets, you will need to speak to them to arrange a payment transfer once they have received the refund. If you need to update your email address, please contact the FIFA. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> On the next page, click on 'My account e.g. xs*[=yHPF" the allocation of any Ticket by UEFA on a FCFS Basis when there is delay between the Requestno , theidentity of the Successful Applicant and payment for the . address' half way down on the right. I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). It will help us answer you. If your payment card has expired but the bank account is still the same, the payment will still reach you, but it may take a little longer. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. You have stumbled across our old website! You have stumbled across our old website! address' half way down on the right. endobj Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. It is against membership rules to transfer England match tickets to other members or non-members. Q. For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. Your FIFA ticketing account includes important information related to your ticket application(s). Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. UEFA.com is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, To participate within this community you need to sign is as an England Supporters Club member here. For your chance to access the priority window, become a My England Football member before 7am on Wednesday 27 July. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. 5 0 obj stream Does anyone know how you can change this? The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. If you have any supporting material to add to your request (e.g. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. All rights reserved. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. 1200 0 obj <>stream Another member ordered my tickets, but I can no longer attend how do I obtain a refund? The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Remember the Main Applicant CAN NOT be changed. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. If you no longer have access to the email address associated with your ticket purchase, you will need to contact us to request an email address change. 2 0 obj <> ]RdDi$";r^@hf!cJ$QR_+1R3BKYVo8y`~s3P{?JZ6V06h FpJ@ja]H@6E^o(r|nRZ\w'?> UO(AcYZ#e5m EsY ^nb9`AXS /YbBY"PK:y!dnq!tc Xt+Pe*A p 1c ;$t2pYi~ 7231d6e:l1Su 6c`VV,@\i@zZ QB UEFA organises some of the most famous . Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. >u? Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. endobj Who can I contact if I have a question regarding the ticket application process? Q. What should I do? qbPg(s y9R+bf At this moment in time we cannot advise on the likelihood of being allocated tickets. Download your tickets (available no later than five days before matchday). As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. % For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. 3 0 obj Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. To participate within this community you need to sign is as an England Supporters Club member here. endobj How long does the refund process take? %PDF-1.7 11 czerwca 2022 .