I'm in NJ. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. Active is the lowest club tier and Ultra Sport is the highest. I have only one minor complaint. I was told to call the national office at 866-308-8179. We encourage you to reach out to our management team, so we can address your concerns. Maximo Cantu reopened his gym Monday. This site is protected by reCAPTCHA and the Google. I learned more from the other club participants than from the staff member. Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. Prices starting as low as $10 a month. Only problem I have is the 30 minute workout. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. John K., People, I urge you to enter at your own risk, but don't say I didn't try to warn you. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. I was a member for five years and have to stop this membership now They have a music channel playing non-stop rap "music" when I do my cardio. Very attentive, kind, and helpful staff!!! And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. But now they can finally reopen. etc.". Even the smallest of gyms are struggling to survive. Im happy with the equipment layout. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. California, Verified Reviewer. 24 Hour Fitness vs. LA Fitness and Planet Fitness. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. They include the standard lineup of fitness- and dance-focused programs: You can find out which courses your local club offers and when they take place by calling the club or going to the clubs website. Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. Give us a call, or stop by the front desk during your next visit so we can hear you out! Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. We appreciate your feedback. But nope. Many of the machines do not work properly. There is certainly no where else where you can get a $10 a month gym open 24 hrs during the week and 7 to 7 on Weekends. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. Rick B., Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. The cost can be up to around $20 a month. 24 Hour Fitness classes offer just about every type of workout youd need at various phases in your life, from high-intensity interval training to workouts designed for older people. 24 hours. By We're so happy to hear you're enjoying our Planet, Donna! One of the girls reactivated in a negative way to me looking at her. etc. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. I like the judgement Free Zone. I felt very uncomfortable so I dropped my membership immediately. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. 2023 Trustpilot, Inc. All rights reserved. The last representative that I spoke to said that the refund was being processed and I should have it in 3-5 business days. It's been 2.5 weeks. We hate hearing you feel this way, Jen! This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. If I could give them 00000 stars I would. 24 Hour Fitness doesnt post online pricing for these classes. 24 Hour Fitness training and classes can be split into two categories: free and paid. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! Each tier has a few more amenities than the previous one. review; add location; contact; . They just switched to rap a month ago or so, but that really offensive most of the time. LA Fitness Review: Is It the Right Gym for You? I handle the financial affairs for my 68-year-old physically and mentally handicapped brother. 24 Hour Fitness' strength lies in its tiered approach to its clubs. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Clean, spacious, and good quality equipment. 24 Hour Fitness staff neglects to understand that if we do not patronize them they will not stay afloat in this tough and uncertain economy. ", Lately, they have added advertising for Fabreeze and toothpaste and then ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Then, ask your local club salesperson those questions. While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I have never joined a gym before. And, I do not believe the crowd meter is accurate. Anyone can write a Trustpilot review. Ive found a new fitness home at Planet Fitness McCandless. "Were we going to get a rush like New Year . 24 hours. The mindset is this you can work out, but space out and clean up after yourself. And thanks for the five stars! Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours I can always find someone if I have a question or need shown how to operate a piece of equipment. Thank you for choosing us to get fit with! Please look at the time stamp on the story to see when it was last updated. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Hi there, Hillary! There are some frustrating things like the spray and paper towel to wipe down. I hope they stop it. Gym and staff are amazing, however i struggle a lot with guests who hog the equipment and are not willing at least to alternate, I understand rest periods but theyre on their cell phones just wasting time ON the machine not letting other guests train. I signed up since canceling through covid. Thank you for reaching out. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. Lisa H. said: My 7 month old has been attending Prime Time for 2 months and we are, Fred Astaire Dance Studios - New York Downtown, Janice H. said: I wanted to find a way to keep fit and toned while enjoying good, David S. said: Our 2 year old son wasn't happy at another daycare and after a few, Rosie O. said: We enrolled our children at this KinderCare when it first opened, and, Cristi S. said: My 7 year old went to Tutor Time from the age of 18 months and now my, Pamela S. said: Everything I like or need in a gym. So far out to a great start. Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. If you have a history of not going to the gym a few months after joining, it could cost you a lot of money to get out of the contract. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. We use dedicated people and clever technology to safeguard our platform. We will help you understand how this gym could be a good fit for you through the in-depth analysis we present in this review. Also, theres only one pec/Delt press, and it is always in use. Research indicates these relationships can be the linchpin of meeting your workout goals. However, its not a guarantee that your local club will have babysitting. The same person taught the classand pretty much ignored me. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. The machines are Excellent and Clean. We're thrilled to hear that our staff was attentive, kind, and helpful during your visit, and that our gym was clean and well-maintained. Your neighborhood gym in Union, NJ. Anytime Fitness Review: Is This Gym Membership Worth It? Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Don't support them! This is so unfortunate and disheartening for us both. Thanks for being part of our Judgement Free Zone! Directed to the website for resolution - no one contacts you back. Super clean gym. This noise is punctuated by 24 Hour advertising that repeats on a 6-minute interval 24 hours a day, every day. The gym could remove a quarter to half of the cardio equipment and get more weight equipment. Thank you! I went on maternity leave in September of this year and my doctor told me in August that I could no longer work out. We hope to see you soon! He was inflexible. Someone is usually walking around cleaning and/or checking to make sure all is well. No one cares at the front desk- they do not say hello or goodbye. I had 30 pounds to lose and I did it in three weeks. However, after their hours shifted, these promises are no longer delivered. With no refund of a full month's dues. James D., Their turnover in staff and personal trainers was amazing. Sa. Dallas, TX, Verified Reviewer. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. All Planet Fitness locations in your state New Jersey (NJ). "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. 24 Hour Fitness is one of the most popular gyms in the country. This petition starter stood up and took action. After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! 24 hours. The second week after joining, the seat adjuster knob disappeared (on machine#6). Some gyms can be obnoxious with that. etc. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". Otherwise, it is affordable and location is great. Im really happy joining Planet Fitness. I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. RIPOFF. I wish I would have made the change sooner. I will make sure no one I know uses this gym ever again. Skip B., The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. Additionally, 24 Hour Fitness makes some classes available on-demand through their app, 24GO. I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. This material may not be published, broadcast, rewritten, or redistributed. My doctor faxed one over to them and still, I have seen nothing. Phil K. said: The new owners have done a great job turning this gym around and it is, Jessica B. said: Since originally enrolling over 7 years ago the ownership changed, I help people to improve their concentration and energy levels through breathwork,, Rita P. said: My family and I couldn't be happier with Kindercare of Wall. On June 1, they decided to close that location PERMANENTLY. Thank you for sharing your positive experience at Planet Fitness, Patty! My location here in St Petersburg FL is 24 hours. This is a bit ridiculous, especially for a brand new facility. theme, but overall terrible. 24 hours. It not only has the lowest membership fees but their cancellation fee is only $58. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. Planet fitness has a great atmosphere. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Enjoy unlimited fitness training, 24-hour access, and a welcoming, Judgement Free Zone. Just joined planet fitness to take my workout to the next level. Will Planet Fitness ever be 24 hours again? Write down any questions you have after you read over it. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. . They have been in those chairs ( alternating at each visit ) every time I have been there. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. Thank you. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. An Overview of 5 Popular Gyms and How to Choose the Best Membership, Amenities in top-tier clubs are industry-leading, Option to sign up for month-to-month contracts, 12-month contracts are tough to get out of, Some low-tier clubs lack amenities like child care and pools, Monthly membership fees at most locations: $31.99 to $56.99, Cancellation fee: Remaining months on contract, Monthly membership fees at most locations: $36.99 to $61.99. . Entering a 24 Hour Fitness gym is toxic from the moment you open the door. We wipe everything down, said Workout Anytime Manager Maximo Cantu. They have a variety of classes to accommodate. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. We had already planned on the 15th, said Wheeler. Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. The place is kept clean. Corporate unclean, only care about profit, By Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. Anytime Fitness locations focus on providing members with a tight-knit gym community that is more relationship-driven than bigger gyms. Everyone pretty much keeps to themselves so very true to no judgement . I had a baby, and they took advantage of my situation. If you have questions or concerns, please visit our COVID-19 FAQ Page. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. 24 Hour Fitness free classes are called GX 24 classes. Close-contact businesses are sweeping into their new normal. Have a great day, and we'll see you around at our Planet! In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. We find 223 Planet Fitness locations in New Jersey. We are so happy you're enjoying your experience with us. We. The owner is there three times a week and is open and friendly. Hi, Valeria! Instead, the customer service rep told me I could just freeze it. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. This is an archived article and the information in the article may be outdated. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. Sometimes I need to get in and out in 30 minutes and because of ignorance, I cannot. My guess is that state limitations in your area are affecting them. I recently left the new Crunch Fitness up the road because it was filthy from day one, the music was too loud, the lighting was too harsh and the associated were generally unfriendly. 24 Hour Fitness gym amenities are tied to their club type. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. No, do NOT do business with them. By Super friendly staff. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. There is no trainer and no fitness classes. They have a lot of hidden fees and poor customer service. Cantu is looking to add sanitation bottles at every machine. Our guide to five popular gyms helps you see what Planet Fitness, Youfit, LA Fitness, 24 Hour Fitness, and Golds Gym offer and how to choose which one is best for you. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! Only the best for members like yourself! It is a good work out place. Thank you so much for your kindness! Others are open 24 hours Monday-Thursday, with varying hours Friday - Sunday (like 12 . Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. Join now! However, 24 Hour Fitness Super Sport and Ultra Sport clubs have superior amenities when you compare them to LA Fitness locations. You thrive in group settings: The daily free classes you get at 24 Hour Fitness will help you succeed in your workout goals. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. I do not want to hear anything like that when I come to work out. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? By Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. This is not all the time "f*ck, b*tch, m*f*cker," etc. This place deserves to fail. Its very clean the staff couldnt be nicer. Planet Fitness has limited hours, but Anytime Fitness has returned to 24/7. Everyone is able to do their own workout & feel good about it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Overall, it is good. Your feedback is important to us! They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest.